Once we get to your location, we will take a few minutes to  have you demonstrate the roofing issue you have contacted on so we are all on the same page, them put a plan together to get it resolved. If we find other issues that come to our attention we will certainly point those out to you as well. Our customers tend to appreciate when we bring things to their awareness to save on a future service call or provide insight and education from our years of owning and working on RV's